As a method of managing the order life cycle, it is an essential part of a business, following all the information and processes such as taking and placing orders in the information system and subsequent services.

An efficient order management provides visibility to the business, so an outsourcing service of this process to the Maxpbpo qualified employees, allows the customer to get rid of the pressure involved in managing the secondary tasks of order management and focus on the core scope of the business.

One of the most important values of our company is Customer satisfaction, therefore our responsibility to the customer is to provide high quality services, to improve the efficiency of the services offered.

Maxbpo employees take on the role of company ambassadors and have the responsibility to obtain satisfied customers who remain loyal to the business at the end of the interaction while staying loyal to the 3 P’s guidelines: professionalism, patience, and a “people-first” attitude.

An outbound call center can be an effective tool for increasing both revenue and customer satisfaction, generating proactive communications which consolidates client relationships while avoiding an overflow of incoming interactions by proactively reaching out to customers.

Maxbpo’s well-trained call center agents are initiating calls on behalf of the call center and customers, towards potential and existing clients, focusing on sales, telemarketing, surveys and fundraising.