Service Center Romania

Max Business Solutions

Location

Alba Iulia site, Romania
Also known as Karlsburg, it lies in Transilvania and is connected to 2 international airports: Sibiu (Hermannstadt), 70 km away and Cluj-Napoca (Kalusenburg), 100 km away
Population Alba-Iulia: around 65.000
One university with 4 different study programmes producing around 7.000 graduates every year, most of them specialized in foreign languages

Know-How

Long-term experience and technical know-how in the set-up and operation of a shared service center
Predominantly experienced and German-speaking staff

Services to the max

Very flexible and customer-friendly approach – we stay true to our slogan– Services to the max!

ADVANTAGES

  Variable Costs
  Convenient labour costs
  Vacation – / Sick leave replacement
  No additional costs for office space and office equipment
  Secure IT connection (dedicated line, alternatively VPN-tunnel)
  Secure IT connection (dedicated line, alternatively VPN-tunnel)
  Improved Cash Flow through timely invoicing
  Focus on core business
  Countinuous process optimization

vorteile

  Improved Cash Flow through timely invoicing
  Excellent IT infrastructure – Romania is in the Top 5 worlwide in internet speed
  Long-term experience in the set-up and operation of a Shared Service Center

Services

Data protection is paramount for Max Business Solutions, since we work with personal and other sensitive data.

We can gladly conclude a detailed confidentiality agreement, in accordance to BDSG.
We continously improve our data protection processes according to ISO 27001 und ISO 27002.

A German data protection officer can also be appointed. Because Romania is part of the EU, the data protection standards are aligned to European laws.

INVOICING

Issuing of outgoing invoices
Invoice verification
Statistics and reporting
Dunning process
Complaints processing

DATA PROCESSING

Shipment entries
Processing of incoming orders
Order tracking
Help Desk
Order feedback processing
Complaints processing
Statistics and reporting
Indexation and Achiving

BACKOFFICE

Translation
Administrative assistance
Sales Back Office
Procurement Back Office
Translations
Reporting
Marketing

OUR CLIENTS

Our offer is directed towards companies that value individual consultancy and high quality standards, gladly from the transport and logistics sector.

  Our clients value individual support, high flexibility and a trusted, friendly and capable partner.

  Companies in which, caused by the lack of qualified staff in the home country, some specific processes are slowed down, made difficult and/or sap resources from other departments.

Our Team

DORA LEISTER

DORA LEISTER

    RAZVAN BODEA

    RAZVAN BODEA

      Daniela Spatar

      Daniela Spatar

        Sere Candea Liliana

        Sere Candea Liliana

          Marcel Visan

          Marcel Visan

            Opincariu Stelian

            Opincariu Stelian

              Cristina Bauml

              Cristina Bauml

                Ciprian Constantinescu

                Ciprian Constantinescu

                  Erwin Weber

                  Erwin Weber

                    Filip Nasui

                    Filip Nasui

                      Ion Alexandru

                      Ion Alexandru

                        Beatrix Calo Szentgyorgi Hedvig

                        Beatrix Calo Szentgyorgi Hedvig

                          Antonia Chisbac

                          Antonia Chisbac

                            ANDREEA GIGARTU

                              CRISTINA ZIRBES

                                Contact

                                MAX BUSINESS SOLUTIONS

                                0040 358 401 139 | 0040 740 153 187
                                valentin.binder@max-bpo.ro
                                48 Tudor Vladimirescu street
                                Alba Iulia, Romania